What is the MBCPO Limited Warranty

The Mercedes-Benz Certified Pre-Owned (MBCPO) Limited Warranty Program is an assurance of quality and reliability offered by Mercedes-Benz. It’s designed to provide peace of mind to buyers who are interested in purchasing a certified pre-owned vehicle. The MBCPO program includes a range of benefits and coverage options that set certified pre-owned vehicles apart from regular used cars. Here’s an overview of the MBCPO Limited Warranty Program, what it includes, and why it benefits you as a buyer.

MBCPO Program

To qualify for the MBCPO program, used vehicles first undergo an extensive inspection process. This multipoint inspection is carried out by factory-trained technicians who thoroughly evaluate various mechanical, electrical, and cosmetic aspects of a previously owned vehicle. They make any necessary repairs or replacements to bring the vehicle up to the high standards expected at Mercedes-Benz. Only vehicles that meet specific age, mileage, and condition criteria are eligible for certification. This ensures that MBCPO vehicles are high quality and well maintained, providing buyers peace of mind.

MBCPO Limited Warranty Program

After passing a comprehensive quality control test, every certified MBCPO in the U.S. and Puerto Rico is covered by the MBCPO Limited Warranty. This lasts up to one year with unlimited mileage from the delivery date. The warranty covers a wide range of essential components and systems, providing protection against unexpected mechanical or electrical breakdowns. Depending on the car or agreement, you may have the option to purchase extended warranty coverage, which can further extend protection beyond the initial limited warranty period.

What’s Covered by the Limited Warranty?

The following items are covered under the MBCPO Limited Warranty:

• Engine, transmission, and rear axle.
• Electronic stability program, acceleration slip regulation, and electronic traction system.
• All hydraulic system components.
• Vacuum shutoff and closing assist.
• Cooling system and steering system.
• Optical network and roll bar system.
• Suspension and brake system.
• Electrical systems, including climate control and central locking system.
• External features, such as the sunroof, window regulators, and seat belt assemblies.
• Audio and command center systems and the satellite radio system.
• Soft top or retractable hardtop.
• Towing costs to the nearest authorized Mercedes-Benz dealership if breakdown is caused by a covered part.

For specific models, the following items are also covered:

• Hybrid vehicles: High-voltage battery coolant system, regenerative braking system components, and electric drive motors.
• 4-Matic models: Front axle, transfer case, center section, and all internally lubricated parts, such as bearings, wheel speed sensors, and hubs.
• M-Class models: Front axle, transfer case, transfer case shift motor, front differential component assembly, such as gaskets and seals, bearings, and wheel speed sensors and hubs.
• G-Class models: Front axle, transfer case, transfer case shift motor, bearings, and wheel speed sensors and hubs.

What Isn’t Covered by the Limited Warranty?

The following items aren’t covered as part of the warranty, and this includes anything not listed above:

• Car batteries.
• Phone(s).
• Shock absorbers or suspension struts.
• Glass and soft top, including fabric top, rear glass/plastic, and window headliner.
• Vehicle paint and trim.
• Damage caused by corrosion, fluid contamination, or improper fuel usage.
• Damage due to accidents, misuse, negligence, fraud, modification, tampering, or disconnection.
• Damage due to natural disasters or events out of the automaker’s control.
• Damage due to lack of proper maintenance or failure to use specified maintenance parts and fluids outlined in the vehicle’s service booklet.
• Damage caused by non-original parts.
• Damage to any vehicle with an altered odometer.
• Repairs at non-authorized dealers.
• Liability for damage, injury, or death caused by the vehicle’s operation, maintenance, or use unrelated to the repair.
• Damage to commercial vehicles.
• Any taxes required.
• Extra expenses, such as loss of the vehicle during warranty repairs, lodging bills, substitute transportation rentals, etc.
• Repairs caused by normal wear and tear.

Keep Your Car in Prime Condition

We recommend servicing your vehicle regularly, as outlined in your vehicle’s service booklet. This helps ensure the proper operation of your Mercedes-Benz and avoids unnecessary costs later on. You may need more frequent maintenance if you drive in very dusty areas, use your car on a lot of short trips, or regularly tow a trailer. Failing to follow the prescribed Mercedes-Benz service maintenance schedule could mean that any damage to your vehicle is excluded from the MBCPO Warranty. We recommend you use a special maintenance manual, available at Mercedes-Benz of Tyler, to keep an accurate log.

Benefits: Is the Mercedes-Benz Warranty Good?

The Mercedes-Benz warranty is generally considered good and provides comprehensive coverage for certified pre-owned vehicles. Here are some of the key benefits:

• Quality assurance: The comprehensive inspection process and eligibility criteria ensure that certified pre-owned vehicles meet high standards for buyers’ reassurance.
• Warranty coverage: The limited warranty provides an added layer of protection against unexpected repair costs and breakdowns.
• Manufacturer support: Mercedes-Benz backs the MBCPO program, instilling confidence in the vehicle’s reliability and quality.
• Resale value: Mercedes-Benz vehicles retain their value well. In most cases, the warranties are transferable to subsequent owners, enhancing the resale value.
• Authorized service centers: Repairs and maintenance covered under the warranty are typically performed by factory-trained technicians at authorized Mercedes-Benz service centers.
• 24/7 roadside assistance: This service helps with issues such as flat tires, jump-starts, lockouts, and more, ensuring you’re supported in emergencies.
• Verified history: Certified pre-owned vehicles typically come with a vehicle history report, which provides information about the vehicle’s maintenance, repair, and ownership history so you can make informed decisions.

Extended Warranty Options

We know there are always unexpected bumps in the road, so we also offer a MBCPO Extended Limited Warranty program to cover you once your MBCPO Limited Warranty expires. Mercedes-Benz of Tyler can tailor the extended warranties to your needs and provide continued protection against unexpected repair costs.

Ready To Buy a Certified Mercedes-Benz?

The MBCPO, with its comprehensive inspection process and roadside assistance, can take the stress out of buying a certified pre-owned car. If you’re in the market for a new car, we recommend consulting our experts at Mercedes-Benz of Tyler. We can review the specific terms and conditions of the MBCPO Limited Warranty Program for the particular vehicle you’re interested in and help you choose a car that best fits your needs. Contact us today to get started.

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